Online Support > Account Problems

1.How do i contact customer support?

Please submit your questions through "customer support--submit questions"section. We will reply as soon as possible.

2.How do i retrieve my password?

Please retrieve your password for Huayu Game Platform via http://service.huayugame.com/findpwd.php. If you login with your facebook account,please go back to facebook and retrieve your password there.

3.How can a non-Huayugame user find out his/her account name?

Facebook users can login and find their account names on the logging page.

4.How to view my sever?

There are two ways to find it out:
1.You can see sever name after logging in.
2.Server name can also be found on locationbar.Take "http://s1.sz.huayugame.com/" for example, S1 is the abbreviation for server name.